Nikon Monarch Riflescope - 1/4 MOA High Pro Turret Kit Review

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(More customer reviews)I would suggest buying from someone other than Optics Planet.
I was sent these for 1/4 MOA and the box clearly indicated 1/4 MOA. However after opening the box one turret was 1/4 MOA and the other was 1/8 MOA. In order to open the box you need to tear the plastic tape around the box. This is where the problems begin. Optics Planet will not accept a return in which the tape is torn or cut. So I had to go to Nikon to fix the problem. The problem is that Nikon seems to employ people who are english as a second language for their customer support, so getting the problem straightened out requires numerous emails. The responses take a day or two so it drags out the process and they keep mixing things up.
Nikon makes great products but their customer service is not the best. Might I suggest a real customer support department. I worked for small game company and we had infinitely better support. As for Optics planet I am glad I did not purchase a more expensive item from them. Both of these companies could learn a lot from Amazon about how to treat their customers.

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