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(More customer reviews)I bought a Canon S70 in May 2005 and thought it'll be a good idea to have a Warranty as a backup, since I use my camera a lot.
Couple of months back the sliding shutter(also functions as on/off) for the camera broke - a fairly common problem for such a design.
-I ship the camera to Mack.
- 4 weeks go by, no answer. I call them, they said they had to send the camera to Canon for repair.
- Another 3 weeks go by.. I call them again. Now the drama begins. Mack sales guy (Rich) says Canon can't fix the camera so they'll give me an upgrade. They'll give me a 'refurbished' Canon SD630. If you do a search on this model, you'll find out this is a huge downgrade of a model. Also I have bought an underwater housing for the S70 which will go to waste since they can't fix or replace my camera with the same model.
- First of all after 7 weeks, I still don't have my camera. Mack is placing the blame on Canon and trying to Cop out by offering me a refurbished downgraded camera!!!!!!!!!!!!!!!
I should have read the reviews about their horrible service elsewhere online.
You'd think paying extra and buying a Warranty is peace of mind.. well Think again!
Click Here to see more reviews about: Mack 3 Year Extended Warranty for Binoculars or Telescopes with a Retail Value of up to $1,000.00.
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